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PRTG Evaluators Guide
Copyright © 1999-2012 by SAV25 Data Systems  ·  All Rights reserved  ·
Availability and Bandwidth Monitoring.
The Easy Way.


More than 150,000 administrators rely on PRTG Network Monitor every day to monitor their LANs, WANs, servers, websites, appliances, URLs, and more
What PRTG Can Be Used For
The PRTG installer contains all modules and software necessary to run the monitoring system without the need for third party modules, including:
What PRTG Includes
Paessler's own fast and efficient database system to store the raw monitoring results as well as logs, Toplists, and ToDos (outperforms SQL servers for monitoring data).
Built-in web server with HTTP and HTTPS support for the user interface.
Mail server for automatic email delivery.
Report generator to create reports in HTML or Portable Document Format (PDF).
Graphics engine for user-friendly charts.
Network analysis module to automatically discover devices and sensors.
An Application Programming Interface (API) allows users to program their own features.
Why Should You Choose PRTG Network Monitor From Paessler?
Monitor and alert for uptimes/downtimes or slow servers.
Monitor bandwidth and network device usage.
Monitor and account bandwidth and network device usage.
Monitor system usage (CPU loads, free memory, free disk space etc.).
Classify network traffic by source/destination and content.
Discover unusual, suspicious or malicious activity with devices or users.
Measure QoS and VoIP parameters and control service level agreements (SLA).
Discover and assess network devices.
Monitor fail-safe using a failover cluster setup.
Find peace of mind: No notifications means that everything is running fine
Software Engineering Made in Germany
Paessler has been creating network monitoring tools since 1997
Proven and reliable: Our software is in use by more than 150.000 users every day
Ongoing customer satisfaction survey: >95% of our customers recommend PRTG to others
Ongoing development and enhancement of the software since 1997
PRTG is certified by various technology leaders: Cisco compatible, Works with Windows 2008 Server by Microsoft, vmware technology alliance partner, etc...
World Class Support
Together with your license you also get access to our world class support: Experienced support engineers and the PRTG development team will answer your questions in less than 24 hours on business days, in most cases answers are sent even faster.

Paessler develops network software made in Germany since 1997 and has been certified by Cisco, Microsoft, and VMware. More than 150,000 users worldwide use our software every day.
Inquiries answered in less than 24 hours on business days
Local Support from Certified PRTG Engineers : SAV25 is the only Certified service provider in the Philippines for PRTG and Paessler products. All support requests are handled locally for faster and efficiently.
Answers come from our own in-house support engineers and the developer staff
SAV25 provides a customized and extensive Tutorial site and Knowledge Base in our local language - Fiippino . Making PRTG easier to learn and closer to every Filipino Network administrator.
More than 115 sensor types covering all aspects of network monitoring
Click here to see the list of all supported sensor types.
Uptime/Downtime Monitoring
Bandwidth Monitoring using SNMP, WMI, NetFlow, sFlow, jFlow, Packet Sniffing
Application Monitoring
Virtual Server Monitoring 
SLA monitoring  
QoS Monitoring (e.g. when using VoIP)
Environmental Monitoring 
LAN, WAN, VPN, and Multiple Site Monitoring
Extensive event logging
Agentless monitoring (optional agent allows monitoring for even deeper metriCS)
IPV6 Support
PRTG Network Monitor Feature Overview
Quick Download, Installation and Configuration
Comprehensive Network Monitoring
Quick ad-hoc Download (70 MB): no web forms or registration hassles
Runs on all Windows versions XP or later: server or workstation, 32 or 64 bit
Installs in 3 minutes: no additional downloads (.NET, SQL Server etc. ARE NOT  required)
Interactive guidance by the software: For initial setup, most users will not need to read the manual (or need to have training)
Option 1: Auto Discovery creates sensors for your network (about 1 min per device)
Option 2: Manual device/sensor setup (about 5 min per device)
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High Performance Design and High Security Standards
PRTG supports monitoring from 1 up to 20,000 sensors per installation (max. number of sensors under optimal conditions)
Paessler's proprietary database system is highly optimized for monitoring data (data is accessible through API)
     * Much faster than SQL servers with less CPU usage
     * Powerful enough to store years of data for thousands of sensors
Low system requirements: Even a Netbook can monitor 1,500 sensors
Multiple Probes allow to distribute high loads
Multi site monitoring secured by SSL encryption for probe and cluster connections
SSL secured web server (HTTPS) for Web, Windows and iPhone GUI 
(PRTG now with  2048 encryption SSL certificate from Globalsign)
Multiple User accounts with shared and private sensors as well as rights management
Easy to Use: Choose Between Five User Interfaces
Full featured web browser based Interface: state of the art, AJAX based web site
HTML only, minimalistic web browser based interface (feature limited) for older browsers and mobile devices (runs on IE6/7, iPhone, Android, Blackberry)
Enterprise Console: Native Windows application especially for large installations. Supports viewing monitoring data of several PRTG installations in one single application.
Apps for iOS (iPhone/iPad) and Android smartphones / tablets: Access monitoring status while on the go (separate download)
(iPhone app must be purchased separately)
All user interfaces allow SSL-secured local and remote access and can be used simultaneously.
You may use SSL certificate from Globalsign for higher security (2048 bit encryption).
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Monitor your remote branches or departments using  Remote Probes of PRTG
Easy Installation, deployment and configuration - NO TRAINING REQUIRED!
PRTG Network Monitor is designed for easy deployment but fully packed with all the features required for an any size of network - from small business to enterprise.
Every license of PRTG comes with the PRTG Core Server , 1 -PRTG Cluster Failover Server and UNLIMITED Remote PROBE license.  All without additional costs .

Deployment of PRTG

PRTG Core Server
This is the central part of a PRTG installation and includes data storage, web server, report engine, a notification system and more. For small monitoring system, a single PRTG Core server installation may be enough (ex the freeware 10 sensor of PRTG ).

PRTG Remote Probes
If you need to monitor remote networks, remote branches or remote offices , different sub-networks that are separated by a firewall, you can deploy the Remote Probes of PRTG . Every PRTG comes with unlimited license of Remote Probes so you can install it and monitor  all your remote networks, branches or offices at no additional costs. See illustration below on how Remote Probe works for multiple sites /networks.
PRTG Cluster Failover Solution -  Multiple Failover - 3 or more Nodes
Another Scenario for Remote Probe
PRTG Cluster Failover Solution - Single Failover - 2 nodes
PRTG offers single failover clustering in all licenses—even using the freeware edition. A single failover cluster consists of two servers ("Node 1" and "Node 2"), each of them running one installation of PRTG. They are connected to each other and exchange configuration and monitoring data.
In a PRTG Cluster up to 5 PRTG instances ("Nodes") work together to create a failover tolerant monitoring system.
Not even a software update causes downtime for a PRTG cluster.
The cluster performs automatic failovers: If the primary node fails or loses connection to the cluster, another node immediately becomes the master server and takes over the sending of notifications. Thus notifications are always sent, even if the primary master has no connectivity or has crashed.
Moreover, you can achieve multiple points-of-presence monitoring, all nodes monitor all sensors all the time. This means that response times are measured from different locations in the network (LAN/WAN/VPN) and can be compared with each other. Additionally, aggregated up/downtimes can be computed.
Flexible Alerting
Detailed graphs and data tables for one or more sensors
Uptime/Downtime (% and seconds)
Good/failed requests (% and totals)
Top 100 Bandwidth Usage
Top 100 CPU Usage
Top 100 Ping Times
Top 100 Disk Space
Top 100 Uptime/Downtime
And several others
In-Depth Reporting
Reports in HTML or PDF format
Reporting tasks can be run ad-hoc or scheduled (daily, weekly, monthly)
Historic monitoring data can be exported as HTML, XML, CSV
More than 30 report templates included
Data Publishing and Maps
9 notification technologies: Send Email, SMS/Pager, syslog and SNMP Trap, HTTP request, Event log entry, Play alarm sound files, Amazon SNS, any external technology that can be triggered by an EXE or batch file
Status alerts (up, down, warning)
Limit alerts (value above/below x)
Threshold alerts (above/below x for y minutes)
Multiple condition alerts (x and y are down)
Escalation alerts (extra notifications every x min during downtime)
Dependencies (avoid alarm floods)
Acknowledged Alarms (no more notifications for this alarm)
Alert Scheduling (no low priority alerts at night)
Real time dashboards with live performance and status information
Private and public dashboards: e.g. screens for network operations centers or maps with at-a-glance information for other employees
Interactive map designer with more than 300 different map objects (network icons, status icons, traffic charts, top 10 lists, etc.)
System Requirements for PRTG Network Monitor
Sample Configuration
The sample configurations in the table below will give you an overview of the hardware requirements for PRTG, based on your configuration.
In order to install and work with PRTG Network Monitor you need:
  
* CPU load is higher while users are accessing the web interface.
Running PRTG on Virtual Machines
PRTG Core Server as well as PRTG Probe can be run on virtualized platforms. The following virtualization platforms were tested successfully:
Technology Client OS
VMware ESX/ESXi Server 3.5, VMware vSphere 4 Windows XP, Windows 2003 SP1 or later (32/64 bit), Windows Vista (32/64 bit), Windows 2008, Windows 7 (32/64 bit), Windows 2008 R2
VMware Server 2.0 Windows XP, Windows 2003 SP1 or later (32/64 bit), Windows 2008
XEN Server 5.0 Windows XP, Windows 2003 SP1 or later (32/64 bit), Windows 2008
Parallels Virtuozzo Containers Windows 2003 Server SP1 or later (32/64 bit), Windows 2008 Server
Cloud Hosting: Amazon EC2, RackspaceCloud, and others Windows Server 2003 SP1 or later, Windows Server 2008
Note:  When monitoring more than 1,000 sensors we recommend to use dedicated real hardware instead of a virtual machine. In our experience, this improves performance a lot.
Hardware Requirements for PRTG Core Server and PRTG Probe

NOTE: Please consult our  PRTG Site Planner tool to calculate the hardware specification for your  PRTG installtion.

Hardware requirements mainly depend on the sensor types and intervals used. The following values are provided as reference for common usage scenarios of PRTG 8 (based on a default sensor interval of 60 seconds).
There are also non-hardware dependent limitations for some sensor types, e.g. WMI and SNMP V3 sensors. These limitations can be overcome by distributing the sensors across multiple remote probes. If you plan installations with more than 500-1,000 sensors or more than 10 packet sniffing/NetFlow sensors please consult the PRTG Site Planner tool.
Google Chrome 10 or later (recommended)
Mozilla Firefox 4.0 or later
Microsoft Internet Explorer 9 or later
Note: Older browsers (e.g. Internet Explorer 6/7/8, Firefox 1.x-3.x) and mobile browsers may not be able to display the full featured AJAX interface. In this case you can use the feature limited HTML-interface which does not require CSS or Javascript capability.
A PC, server or virtual machine with roughly the CPU performance of an average PC built in the year 2007 or better and minimum 1024 MB RAM memory
Any version of Microsoft® Windows (XP or later, server or workstation, 32 or 64 bit)
Web browser Google Chrome 10 (recommended), Firefox 4, or Internet Explorer 9 (or higher versions) to access the web interface
Available Licenses of PRTG

We firmly believe in keeping licensing as simple and fair as possible. There are no extra charges or limitations for advanced features like traffic monitoring (NetFlow, jFlow, sFlow), reporting, or remote site monitoring.

All licenses include
- All sensor types
- An unlimited number of remote probes
- Failover clustering (1 master node and 1 failover node)

You merely select a license size by choosing the number of sensors (and, if applicable, number of installations and locations). If you need more sensors later on you simply buy an upgrade for the price difference. For detailed prices, please contact us.

Licenses of PRTG differ by two parameters:
* The Site License allows multiple installations of the core server within one site.

** The Corporate License allows multiple installations of the core server in different sites of one corporation in one country.


What counts as a sensor?

The licensing options are based on the number of sensors (not on the number of devices or Ips or computers ). We define one (1) sensor as any particular, individual monitoring entity. One sensor monitors one network service, one URL, one network connection, one port of a switch, one NetFlow export stream, one CPU load, one disk drive, etc. Please have a look at the list of supported sensor types. Monitoring one item from this list counts as one sensor.
The maximum number of sensors.
The number of allowed core server installations.

PRTG License


Sensors

Number of core server installations

Freeware Edition 10 1 (plus 1 for Failover Node in Cluster)
30-Days-Trial 5,000 1 (plus 1 for Failover Node in Cluster)
PRTG Network Monitor 100 100 1 (plus 1 for Failover Node in Cluster)
PRTG Network Monitor  500 500 1 (plus 1 for Failover Node in Cluster)
PRTG Network Monitor  1000 1000 1 (plus 1 for Failover Node in Cluster)
PRTG Network Monitor Unlimited Unlimited 1 (plus 1 for Failover Node in Cluster)
PRTG Network Monitor Site Unlimited multiple at one site *
PRTG Network Monitor Corporate Unlimited multiple within one corporation **
Maintenance, Support, and Updates included in the list prices

When purchasing a license you receive 12 months of Software Maintenance.
During the time of this Software Maintenance.you can log in to download the latest version for free at any time (this includes all bugfixes and all new versions of the product that you have purchased).


Do you have Licensing Requirements not covered here?!

Please contact sales@sav25.com for information on other available license models, educational and volume discounts, or to receive a custom quote.


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