ScreenConnect - Remote Support Software

Overview
Features
Benefits
System Requirements
Buy

What is ScreenConnect?

ScreenConnect is self-hosted remote support software designed to compete with the best in the industry, but for a reasonable price. We may be missing a bell here, or a whistle there, but we guarantee our core remote support beats all of our competitors. If you still have doubts, check out our customer testimonials to see how organizations like your own are enjoying ScreenConnect.

Remote Support at Its Best

Use ScreenConnect Remote Support Software to quickly and securely access remote users' screens. With just a few clicks, anyone on any operating system is immediately
connected.

With ScreenConnect you can:

	Remote control any computer over the internet
	Access unattended computers
	Share your own screen with other people
	Support Windows, Mac, and Linux users
	Support with your Android smartphone Why ScreenConnect?

Maximize Compatibility

We focus our development to ensure it "just works", every time. We know you need not 90%, not 95%, but 100% compatibility. An overwhelming majority of our effort is spent keeping this promise.
Control performance and reliability

One-Time Purchase

Buy software to use forever, without paying forever. Competitive subscription-based remote support software typically costs more per year than ScreenConnect costs over the lifetime.

Control Performance

Self-Hosting provides for ultimate reliability and speed. Reliability is based on the reliability of your own network, not dependent on a 3rd party. Speed is achieved through direct data flow from the remote network to your network.
One-time purchase, no monthly fees

Customize the Experience

All messages, colors, and images can be easily edited to closely align with your brand. Basic changes can be made in seconds through the administration panel. Full web source is provided for advanced customization.

Compatibility

	Client targeted automatically based on remote operating system and capabilities
	.NET ClickOnce Client compatible with over 99% of Windows machines; bootstrapper installs .NET automatically if not present
	Java Web Start Client compatible with over 90% of Windows, Mac, and Linux machines
	Java Android Host Client compatible with Android smart phones including Motorola Droid, HTC Droid Incredible, Nexus One, G1
	Combined coverage of over 99% of all machines
	Best UAC support in the industry; Windows Vista, Windows 2008 Server, and Windows 7 all supported seamlessly

Functionality
	Lightning-quick remote screen, keyboard, and mouse control performs great on any connection.	Unattended access for instant connectivity to familiar machines.
	Blank the remote monitor for privacy from your guest.	Drag and drop file transfer provides quick and simple exchange.
	Share your screen with your customers for demonstrations and presentations.	Chat with your customers during remote support sessions.
	Remotely reboot and automatically reconnect to normal mode or safe mode.	Automatic reconnection retries continuously to reconnect as soon as possible after disconnection.
	Clipboard transfer allows seamless cut and paste to and from remote desktop.	Resizing and scaling manages different size local and remote desktops.
	Multiple monitor support provides a contiguous view of the entire remote desktop.	Dynamic screen quality with manual override means ultimate performance and control.
	Save screen as file or copy screen to clipboard allows easy documentation of support sessions.	Record screen video to standard AVI movie files to provide even more documentation.
	Run shortcuts and utilities quickly on the remote desktop with the custom toolbox.

	Quick server install gets you up and running in seconds
	Works with firewalls and NAT
	Tiny ~200KB download for your remote users
	ClickOnce and Web Start technologies provides obvious "Run" buttons rather than the sometimes obscure "save, click through warnings, then run" of EXE files
	Client targeted automatically based on browser of remote user, opting for the easiest possible start-up
	Server install does not require IIS or any existing server configuration

Technicians login one of two ways:

	Technicians login one of two ways: >> Internal username/password database >> Automatic Windows domain security saves time and administration
	Remote users join sessions one of three ways, specified by the technician: >> Click on session >> Click link in email >> Type session code
	Entire session is encrypted: >> All screen, keyboard, ouse, and file data is protected from 3rd parties >> AES (Advanced Encryption Standard) 256 bit cipher >> No SSL setup required

	Select one of many predefined visual themes
	Ability to edit or completely redefine CSS
	Embeddable within any website
	Full access to all HTML, CSS, and ASP.NET source code
	Every message, label, or string is modifiable through resources, allowing different languages to be targeted in the same installation

Customizability

Security

Simplicity

The host is supported on the following OS's:

	Windows XP (.NET Framework 2.0+ or JRE 1.5+)
	Windows Vista (.NET Framework 2.0+ or JRE 1.6+)
	Windows 7(.NET Framework 2.0+)
	Windows Server 2003 (.NET Framework 2.0+ or JRE 1.5+)
	Windows Server 2008 (.NET Framework 2.0+ or JRE 1.5+)
	Windows 2000 Service Pack 3 (.NET Framework 2.0+ or JRE 1.5+)
	OS X (JRE 1.5+)
	Solaris (JRE 1.5+)
	Linux (JRE 1.5+)

	Windows XP (.NET Framework 2.0+)
	Windows Vista (.NET Framework 2.0+)
	Windows 7(.NET Framework 2.0+)
	Windows Server 2003 (.NET Framework 2.0+)
	Windows Server 2008 (.NET Framework 2.0+)
	Windows 2000 Service Pack 3 (.NET Framework 2.0+)

	Internet Explorer 6+
	Firefox 1.5+
	Safari 3.0+
	Mozilla 1.9
	Opera 9.2

The following browsers are supported for the server and host
components:

The guest is supported on the following OS's:

For ScreenConnect Software Licensing, pricing and other inquiries regarding the deployment of ScreenConnect Software in your network, please contact our Sales team so we can prepare a custom quote for you.

If you are interested in our ScreenConnect Software products please contact us at ;
+632 893-2488 or send us an email sales@sav25.com

We would be more than glad to discuss with you the benefits and cost effectiveness of ScreenConnect Software for your business.